Deductions Management

Deductions Management Solution enables organisations to streamline their deductions management process by proactively identifying, assigning, tracking and root cause analysis of disputes and deductions.

Deduction related transactions arise for many reasons such as pricing discrepancies, returned product and freight issues. The inclusion of these transactions in AR cash flow Cash Forecasting adversely affects the true cash collectable position. The AR analyst has to search various documentation in order to investigate these deductions and once investigated and the deduction closed on the AR ledger there is no further record of root cause. Cforia enables root cause analysis to take place and thus the ability to resolve and reduce deductions in the longer term. In the short term the deductions management solution enables deduction analyst to identify, track and automatically assign actions to close out and reduce deductions open on the AR ledger.

Features

Benefits

• Reduction in number of open deductions
• Separates the disputes & deductions management from collections management (Optional)
• Deduction root cause analysis and tracking
• Improve Customer relationships
• Detailed Audit trail reports