Episode #023 Michael Twomey speaks to Greg Coulter about what users and partners can expect from the upcoming Cashbook Rising event in Washington D.C. Greg explains that the main focus will be on training of both users and partners on the core functionalities of the Cashbook modules. Greg also talks about the new customer success strategy that was launched at Cashbook this year.
Episode #022 On a customer visit to the UK, Michael from Cashbook is speaking to David Baker, Systems Accountant at Essentra. David talks about how Essentra are using Cashbook for their global operations in Europe, Australia, Asia and the Americas. David explains how Cashbook has brought exceptional time-savings to Essentra’s AR/AP departments through Cash Application automation.
Episode #021 Greg is in Auckland, New Zealand where he discusses the global challenges of cash management facing companies. Specifically challenges in both Cash Application and Bank Reconciliation. Greg also highlights the importance of having as much information on your bank statements as possible. This leads to increased automation.
Episode #020 Greg’s last stop on his long-distance tour is Australia. Greg discusses how customers who are using old versions of Cashbook do not have as much functionality as the newer versions. Greg also says that invoices in Australia do not contain as much information as other countries, and how Cashbook’s Optical Character Recognition (OCR) and email remittance functionality would make their working lives a whole lot easier.
Episode #019 Greg’s next stop in Southeast Asia, sees him visiting Singapore. Greg discusses how Singapore is the financial hub for a lot of companies which have operations in countries such as Malaysia, Thailand and Indonesia. Cash Automation is extremely important here, given the key benefits of saving both time and resources in this challenging marketplace.