July 1st, 2025
Discontinuing Support for Cashbook Version 5 and older
We have made the difficult decision to discontinue support for Cashbook V5 (and all older versions) from the beginning of 2027.
To deliver the best possible experience for you, our valued customers, we have made the strategic decision to focus on our web-based Version 6.1 of Cashbook.
This shift in focus means that our talented team’s effort, attention and innovation will now be focused on making the current version of Cashbook the best that it can be.
For important information, details and guidance on next steps, please keep reading.
A Short History Lesson
Cashbook has evolved over the years, while maintaining its competitiveness and value for money. Back in 1999 we had V2. In 2002 we moved to v4. 2009 saw the release of our client-server V5 and the move away from green screen. Then in 2020, we went live with our web browser-based v6.
In 2020, a combination of the pandemic and new technical leadership gave us pause to reassess v6, and a decision was made to rearchitect our web solution. V6.1: Our Game Changer, launched in 2022, was the result of this rework. It became a complete overhaul of our technology stack and user interface. V6.1 also added Collections and Deductions Management modules.
Timeline for Shutting Down?
Maintenance & Support renewals for Cashbook V5 and older versions will end on January 1st, 2027.
Support will remain in place for the remaining months of current contracts.
At the end of this remaining period, customers must be on at least v6 to receive support, bug fixes and security updates.
What happens to our version of Cashbook?
You will no longer receive product updates or bug fixes when your maintenance ends in 2027. Also note that factors outside of our control (like operating system updates) may impact how the software runs. Since support is ending, there will be no maintenance renewals from January 1st 2027 onwards. For some of the older versions of software the Java versions may create security risks for your company.
What are my options?
We recommend upgrading to Cashbook V6.1. This is the latest version, and has the following advantages over the older versions of Cashbook:
- 100% web-based, accessible through any modern web browser.
- Choose between On-Premise or Hosted.
- The User Experience (UX) is far ahead of older versions of Cashbook. With custom views, configurable lists, filters, groups, notes, pivot tables, pagination and more, the benefits to the user cannot be understated. To find out more about the UI for Cashbook V6.1, please read this article on our website.
- Development of enhancements, new features and regular security updates is focused on v6.
- Collections and Deductions are new modules in v6 to improve the inflow of cash.
