Grandbay Group: Automating with Bank Reconciliation
Global Leader in Paper and Care Products for more than 70 years.
GrandBay Paper and Care Products is a Latin American company dedicated to the manufacturing, conversion and sale of personal and home care products and solutions with the highest quality standards in the markets in which it participates.
It has a presence in Central America, the Caribbean, Colombia and Venezuela, among others. Regionally, in its area of action, it has been consolidating itself as one of the leading groups in the tissue paper market, providing innovation and differentiation in each of the brands it sells. GrandBay’s products include the Suave range of products, Spring Soft and Soft’n Pretty.
Founded in 1953, GrandBay have more than 70 years of experience. They operate across South America, Central America and the Caribbean, and employ over 1,000 people. They operate several production plans across the region and reach consumers in over 25 countries.
Challenge
In 2020, GrandBay were looking for a solution to improve their Bank Reconciliation process. They approached Infor for advice, and they recommended Cashbook. The pilot phase for the project was integration with BPCS/LX 8.3.5 – it included importing bank statements from one bank and posting back to LX. Once proven, the project was extended to cover all banks. Before Cashbook, the reconciliation process was largely manual – it was prone to errors, it took a long time, and it was a strain on staff. Some of their goals were as follows:
- Using algorithms to automate the reconciliation of GL and bank data
- Auto coding of GL splits or bank charges from bank statement to GL
- Increasing the automation of bank reconciliation
- Massively reducing time spent on bank reconciliation processes
- Improving treasury ability on the business cash flows
- Increasing financial control by doing reconciliation daily rather than monthly.
Solution
After the pilot phase, the project was extended to 8 companies. 27 banks and 58 bank accounts. GrandBay went live on the latest version of V6 in August 2025. Going from a largely manual process, they have automated over 75% of General Ledger transactions.
Anecdotally, it now takes less than half a day to reconcile (a massive improvement over the manual method). In addition, accounts are considerably easier to audit.
Results
With Cashbook, it has become quicker to do certain tasks, there is less pressure on the accounts team, and we are getting more accurate results.
