Resolve and Reduce Deductions or Disputed Invoices
Deductions Management Solution enables organisations to streamline their deductions
management process by proactively identifying, assigning, tracking and root cause analysis of
disputes and deductions.
Deduction related transactions arise for many reasons such as pricing discrepancies, returned
product and freight issues. The inclusion of these transactions in AR cash flow Cash Forecasting
adversely affects the true cash collectable position. The AR analyst has to search various
documentation in order to investigate these deductions and once investigated and the deduction
closed on the AR ledger there is no further record of root cause. Cforia enables root cause
analysis to take place and thus the ability to resolve and reduce deductions in the longer term. In
the short term the deductions management solution enables deduction analyst to identify, track
and automatically assign actions to close out and reduce deductions open on the AR ledger.
Features:
- Import and identification of deduction code
- Automatic prioritization based upon size and type
- Stakeholder identification and notification
- Unlimited electronic attachments
- Unlimited note attachments
- Integration with Internet Proof-of-Delivery i.e. Fedex, UPS etc
- Document Imaging support
- Root-cause tracking
- Ability to collaborate via the Web with stakeholders
Benefits:
- Reduction in number of open deductions
- Separates the disputes & deductions management from collections management (Optional)
- Deduction root cause analysis and tracking
- Improve Customer relationships
- Detailed Audit trail reports
Click to zoom
Credit and Collections
Cashbook has given us much greater
visibility of where our cash comes from
and where our cash is going to which is
always an enormous advantage for a
business of our size and complexity.
Yvonne Pondes, Financial Business Anaylst,
Bridgestone, New Zealand
Testimonial
Deductions or Disputed Invoices
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