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What is the Cashbook Deductions Management Solution?

Deductions Management Solution enables organisations to streamline their deductions management process by root cause analysis and proactively identifying, assigning and tracking disputes and deductions.

Deduction related transactions arise for many reasons such as pricing discrepancies, returned product and freight issues. The inclusion of these transactions in AR Cash Flow Cash Forecasting adversely affects the true cash collectable position. The AR analyst has to search various documentation in order to investigate these deductions and once investigated, and the deduction is closed on the AR ledger, there is no further record of the root cause. Cashbook enables root cause analysis to take place and thus provides the ability to resolve and reduce deductions in the longer term. In the short term the deductions management solution enables deduction analysts to identify, track and automatically assign actions to close out and reduce deductions open on the AR ledger.


  • Import and identification of deduction code.
  • Automatic prioritization based upon size and type.
  • Stakeholder identification and notification.
  • Unlimited electronic attachments.
  • Unlimited note attachments.
  • Integration with Internet Proof-of-Delivery i.e. Fedex, UPS, etc..
  • Document imaging support.
  • Root-cause tracking.
  • Ability to collaborate via the Web with stakeholder.


  • Reduction in number of open deductions.
  • Separates the disputes & deductions management from collections management (optional).
  • Deduction root cause analysis and tracking.
  • Improve customer relationships.
  • Detailed audit trail reports.

Whatever your ERP, we’ll fire up its Cash Management engine.
Enjoy an incredible level of automation, functionality and control.

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